Appliance use is the fundamental science: "Maintenance of victory Warranty" - appliances, maintenance, color TV - HC Network Applian
As a consumer holiday, "3? 15" The arrival of people to shift more focus to product quality and manufacturers of after-sales service. As consumer durables, home appliances after-sales service has been of concern for people. Recently, the editors consulted
Konka
TV
Technical experts, they have made home appliances, "Maintenance is better than the warranty" point of view, advocate the use of scientific methods and habits, so that better use of television products, safer and longer life.
Prevention is better than cure
Technical experts found that over the years: the aging of components, poor quality products, natural cause damage, but improper use or maintenance of the normal damage caused by non-defective product accounted for a considerable proportion. TV use, the body produces a lot of dust, putty, the dust, putty is the culprit most of the TV fault, is television's main security risk, will affect the life of the TV machine. The traditional mode of home appliances fail and then repair the product, so consumers are often more passive, if the usually well-maintained appliances can significantly reduce the incidence of failure and prolong life. Therefore, the significance of maintenance is far better than repair.
Science is essential to use
Consumer television maintenance is the key to use science and scientific use can greatly reduce the incidence of human-induced failure rate, to eliminate the major safety hazards TV, and effective service life. Konka Xie Wei Jin, director customer service center to remind consumers to make science
Electricity
Depending on the method attributed to the following 7 key points:
(1) TV repeatedly switch should not be uncontrolled, it will speed up aging, affect their life;
(2) color television sets are most afraid of powerful magnetic field. With magnetic objects in the screen before
Mobile
Will lead to TV by magnetic,
Color
Disorders, with particular attention
Speaker
, Not on the TV right next to the magnet, etc.;
(3) TV should be placed in a cool, dry,
Ventilation
Environment, humid environment will result in failure rate, shorten the life of TV;
(4) use, the TV should leave around 5? 10 cm above the room, and pay attention to the surrounding casing vent is not blocked, the cooling off period of time; only can TV covering the dust;
(5) watching TV, the best use of power switch machines, not to seek the convenience of direct off with a remote control, remote control off
Electrical
Some sources still working, not only power, but also cause long-term remote shutdown by magnetic phenomena;
(6) during a lightning storm, it is best to power plug and antenna (or cable) unplug the maximum to avoid lightning hazards, to ensure the safe use of television;
(7) Note that eliminate the use of hidden dangers, such as avoiding metal foreign body, the liquid fall into the TV, do not put lit candles on the TV.
Experts pushed for "maintenance"
"3? 15" period, Konka to launch a nationwide "3? 15, free clinic services", to vigorously promote "Maintenance is better than the warranty," the concept of depth to the community site to answer directly to the consumer's problems problem, the use of scientific methods of communication, so that "maintenance is better than repair," the idea deep into the consciousness of consumers. Konka service system as a whole features added, Konka service in the World Cup "three-hour rapid reaction force" at the same time set up, this "rapid reaction force" in three hours, providing emergency call service, the user resolved within eight hours of all the problems.
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